Overflowing during rain
Water coming over the edge can mean that water is not moving through the gutter or downpipe properly. A blockage is one possibility, but there can be other causes and the problem may need inspecting properly.
Gutter problems
Something not right with your gutters?
You don’t need to diagnose the fault yourself. If something looks wrong, the examples below can help you describe what you’ve noticed safely from ground level.
Dripping or leaking
A persistent drip from a joint or section of gutter may point to a local leak, damaged seal, movement or another problem that needs closer inspection. You don't need to determine the cause before making an enquiry.
Loose, sagging or damaged gutters
A gutter that appears to dip, pull away, lean or move may have a problem with its fixings, alignment or the guttering itself. Avoid trying to inspect it from a ladder simply to find out more.
Downpipe problems
If water is overflowing near the top of a downpipe, escaping from a joint, or the pipe looks loose or damaged, include that in your enquiry. Sometimes the gutter and downpipe are part of the same problem; sometimes they are not.
Not sure what the problem is?
Not sure exactly what the problem is? That’s fine. Describe where you’ve noticed the water, leak or damage, when it happens, and anything else you can safely see from ground level.
A photograph taken safely from the ground may also be useful if the form supports that in future.
Describe the problem